Smart Chat & Messaging System
Engage Customers Instantly Across All Channels
Smart Chat & Messaging System
Engage Customers Instantly Across All Channels
Today’s customers expect fast answers — whether they message through your website, WhatsApp, Facebook, Instagram, or by text.
But when you’re under the bonnet, serving walk-ins, or the garage is closed, those messages often go unanswered. That’s where the Smart Chat & Messaging Engine steps in.
A powerful automated messaging system that connects all your chats into one place — and instantly responds to customers when you can’t.
It can answer common questions, handle basic enquiries, collect details like name, reg, and service type, and keep the conversation going until your team is free.
The Problem
Instant Response, Anytime
No More Missed Messages
Keep Customers Engaged
Save Team Time
Build Professional Trust
Capture More Bookings
The Problem
Instant Response, Anytime
No More Missed Messages
Keep Customers Engaged
Save Team Time
Build Professional Trust
Capture More Bookings
The Solution
It works because it combines instant engagement, 24/7 automation, and unified messaging — ensuring every customer feels attended to, every enquiry stays organised, and your garage stands out as modern and responsive.
Why It Works —
Engages customers instantly — no waiting, no frustration.
Handles multiple conversations across all your channels.
Keeps messages organised in one central inbox.
Works around the clock — even when your garage is closed.
Makes your business look modern, responsive, and customer-focused.
How it Works
When a customer messages your garage on WhatsApp, your website, Facebook, Instagram, or SMS, the system replies instantly with a friendly, personalised greeting. It answers common questions, gathers key details like name and service type, and logs every chat in your shared inbox — keeping enquiries organised and running 24/7, even after hours.
Customer Messages In
Instant Smart Reply
Gathers Key Details
Shared Team Inbox
24/7 Coverage
Want to see it in action?
Frequently Asked Questions
1. How is this different from my phone network’s missed call text?
Network texts just say you missed a call — and then it’s up to the customer to try again. Our system actually replies with a friendly message, starts a 2-way conversation, and guides the customer (“Was this about an MOT, service, or repair?”). From there, they can book straight in or leave details for you to follow up. Instead of a dead end, it turns missed calls into live opportunities.
2. Will customers notice it’s automated?
Absolutely. Mech Bot AI works alongside your current systems — not against them. We can connect to your existing booking tools and customer lists, or help you import data easily. Whether you already use software or just a diary, Mech Bot AI fits right in without disrupting how you work
3. Can it handle multiple missed calls when the phone is busy?
Absolutely. Mech Bot AI works alongside your current systems — not against them. We can connect to your existing booking tools and customer lists, or help you import data easily. Whether you already use software or just a diary, Mech Bot AI fits right in without disrupting how you work
Smart Automation for Independent UK Garages
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