Smart Call Handling System
Never Lose a Customer to a Busy Phone Line Again
Smart Call Handling System
Never Lose a Customer to a Busy Phone Line Again
When the phones are ringing off the hook, the front desk is helping walk-ins, and the team’s under the bonnet — calls get missed.
When the garage is closed — evenings, weekends, or bank holidays — customers still call, but no one’s there to pick up.
A smart telephone system that automatically answers and handles your calls when your team can’t — during busy hours or when the garage is closed. It greets customers, takes their details, and logs the enquiry so every caller feels acknowledged and valued.
The Problem
UK garages miss 25–40% of incoming calls.
85% of callers don’t leave voicemails.
Most customers phone during lunch breaks, evenings, or weekends — when you’re short-staffed or shut.
Every missed call could mean a lost MOT, service, or loyal repeat customer.
The Problem
UK garages miss 25–40% of incoming calls.
85% of callers don’t leave voicemails.
Most customers phone during lunch breaks, evenings, or weekends — when you’re short-staffed or shut.
Every missed call could mean a lost MOT, service, or loyal repeat customer.
When that happens, most people won’t wait or leave a voicemail — they’ll just ring the next garage. That’s business lost before you even know it happened.
The Solution
A smart telephone system that automatically answers and handles your calls when your team can’t — during busy hours or when the garage is closed.
It greets customers, takes their details, and logs the enquiry so every caller feels acknowledged and valued.
Why It Works —
Keeps your garage “open” 24/7 — even when you’re shut.
Handles multiple callers at once — no busy signals.
Protects revenue by keeping every customer connected.
Supports, not replaces, your front desk team.
Makes your garage look professional and responsive.
How it Works
When your team is busy or the garage is closed, the system answers calls automatically with a friendly greeting, collects key details like name, registration, and service type, and logs everything in your shared inbox for quick follow-up — running full-time, after-hours, or only during peak times.
The phone rings
It greets the caller with a professional message
It collects details like name, reg, and service type.
Everything is logged in your shared inbox ready for follow-up.
You decide how it runs
Want to see it in action?
Frequently Asked Questions
Can it handle many calls at once?
Yes — it can manage multiple incoming calls at the same time so none are lost.
When can the system step in?
You choose: it can work 24/7 or only during busy hours as a safety net.
Smart Automation for Independent UK Garages
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