Smart Bookings Follow-Up System
Keep Customers Informed, On Time, and Coming Back
Smart Bookings Follow-Up System
Keep Customers Informed, On Time, and Coming Back
Missed appointments, late arrivals, and no-shows cost garages time, money, and wasted diary space. Customers often forget their booking, show up late, or cancel last minute — and every gap means lost income.
The Smart Bookings Follow-Up System keeps customers updated at every step — sending confirmations, reminders, and follow-ups automatically so your diary stays full and your customers stay organised.
An automated messaging system that manages all booking communication from start to finish. It confirms new bookings, sends reminders, handles cancellations, and even follows up after appointments for feedback or reviews.
The Problem
Frequent no-shows
Last-minute cancellations
Lost revenue from empty time slots
Wasted admin time on manual reminders
Disorganized or double-booked schedules
Poor customer communication and experience
Missed opportunities for rebooking or follow-up
The Problem
Frequent no-shows
Last-minute cancellations
Lost revenue from empty time slots
Wasted admin time on manual reminders
Disorganized or double-booked schedules
Poor customer communication and experience
Missed opportunities for rebooking or follow-up
The Solution
The Smart Bookings Follow-Up System keeps your customers informed at every step — from confirmation to reminders and feedback. It reduces no-shows, saves admin time, and strengthens your garage’s reputation with professional, automated communication.
Why It Works —
Reduces no-shows and last-minute cancellations.
Keeps customers informed without extra admin.
Makes your garage look professional and reliable.
Improves customer experience with clear, consistent communication.
Automates review requests and feedback collection after each visit.
How it Works
The system automatically confirms new bookings, sends instant notifications via SMS, WhatsApp, or email, and follows up with smart reminders before each appointment. If a customer cancels, the slot reopens automatically. After the visit, it sends thank-you or review messages — and if someone misses their booking, a friendly follow-up encourages them to rebook.
Booking Confirmed
Instant Confirmation
Smart Reminders
Auto Slot Reopen
Post-Visit Message
No-Show Follow-Up
Want to see it in action?
Frequently Asked Questions
1. How is this different from my phone network’s missed call text?
Network texts just say you missed a call — and then it’s up to the customer to try again. Our system actually replies with a friendly message, starts a 2-way conversation, and guides the customer (“Was this about an MOT, service, or repair?”). From there, they can book straight in or leave details for you to follow up. Instead of a dead end, it turns missed calls into live opportunities.
2. Will customers notice it’s automated?
Absolutely. Mech Bot AI works alongside your current systems — not against them. We can connect to your existing booking tools and customer lists, or help you import data easily. Whether you already use software or just a diary, Mech Bot AI fits right in without disrupting how you work
3. Can it handle multiple missed calls when the phone is busy?
Absolutely. Mech Bot AI works alongside your current systems — not against them. We can connect to your existing booking tools and customer lists, or help you import data easily. Whether you already use software or just a diary, Mech Bot AI fits right in without disrupting how you work
Smart Automation for Independent UK Garages
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